THE DATA ARCHITECT — IT SUPPORT HANDOFF CHECKLIST https://dataarchitectpro.com/it-support Company / contact: City / location count: Affected people / devices: What task is failing? Exact error (remove sensitive information): When did it start? What changed recently? Does another device or connection work? Business impact / workaround: Systems and software involved: Who administers the equipment? Current backup / last successful restore test: Remote support or on-site visit by arrangement? Preferred contact method / availability: Desired outcome: Do not include passwords, access tokens, recovery codes or customer records. Free to share unchanged with attribution to The Data Architect.